SALE GENERAL CONDITIONS
Celivacances gives you comfortable hosting, in forms of houses-lofts furnished, only and totally occupied by single people and for a stay booked, only occupied by single-parents with their child/children (single-parents stay). The aim of the concept is to allow the single people to be cut of their loneliness during their free time, by sharing common moments, by dating, in a shared-flat. There is always at least onr personn close to you on site for each stay, whatever the number of participants. Celivacances try hard to respect all the customer desire, in functions of the elements gave by them (age affinity as far as reasonnable, with a maximal difference of more or less 15 years between flatemates of the same house, male/female parity in all the structure). To allow the stay to give you his finality of minimal reciprocation between several persons, the stays will take place only if there is a minimum of 6 participants on the site. To keep the human dimension and his friendly and convivial nature, the welcome capacity has been limited to 45 people maximum per stay, on site and in its entirety, once the totality of the houses realized. Celivacances is involved to inform his customers, by simple demand, of the number of subscriptions and male/female parity registred by stay.
To have a quick access to the paragraph, you can click on the following title.
> Information about the Company
> Description of the places
> Board
> Arriving - Departure - Transport
> Activities
> Use of the accommodation
> Pets
> Exceptional cases
> Payment
> Cancellations and refunds
Information about the Company
Compagny : Célivacances
Legal representant : Mme Estelle STEFFEN
Head office : 12 rue de la motte - 17260 Saint André de Lidon - FRANCE
Sole proprietorship with limited liability of 7 700,00€ - Code APE 5520Z - Employer Identification Number 485 339 220 000 17 - RC Saintes- Professionnal Insurance Générali La Rochelle AH090806 - Financial guarantee CIO Saintes 20061302886 – Authorization HA017060001 - TVA Int. FR 454 853 392 200 0017 - CNIL registration (National Commission for Data protection and the Liberties registration) n° 1190934
Description of the places
° House D : ranked furnished of tourism 3 stars of 80m² more or less, in duplex, typically Charentais, in a part of the main building a vintner farm, bedroom of 12 m² for more or less 2 persons + bedroom of 22 m² for more or less 3 persons, bathroom, toilet, living room 27 m² more or less with old chimney, kitchen of 13m², terrace, view on courtyard and his garden, car parks and park enclosed, common with the other houses, or depending of the number of people in your age-group.
° House C : 106 m² more or less, at street level, typically Charentais, located in one of the guest-house of the vintner farm, renovated, bedroom of 10 m² for more or less 2 persons + bedroom of 10 m² for more or less 2 persons + bedroom of 26 m² for more or less 6 or 8 persons + possibly of 10 m² for more or less 2 persons, bathroom + independent toilet, second bathroom, second toilet, living room of 16 m² with insert-chimney + a clear space of 8m² more or less + luggage room of more or less 1 m² + kitchen more or less 23m², terrace, view on gardens and common park with the other houses, car park enclosed.
° House B (From May/June08) : 102 m² more or less, at street level, typically Charentais, located in one of the guest-house of the vintner farm, renovated, bedroom of 12 m for more or less 4 persons + bedroom of 18 m² for more or less 6 persons with bathroom + independent toilet, 2nd bathroom, 2nd toilet, living room of 16 m² more or less, clear spece opf 8 m² more or less, kitchen of 35 m² more or less, terrace, view on gardens and common park with the other houses, car park enclosed - House A : construction in process : no noise pollution. Car park in the property encosed. Equipments: kitchen : ceramic hob, oven/steakhouse, micro-wave, washing machine in C and D, dish-washer, electric coffee maker, toaster, fridge/freezer, pots ans pans ; bedrooms : simple bed or bunk beds or double bed (single bedrooms) + bedside + stowage + cover/duvet, under-sheet and pillow, wardrobe and hooks, clothes hanger. Living room : TV + Hi-fi system/Radio and CD. Outside : outdoor living room (depending of the season) for common meals in the park, sunshade (depending of the season) or an electric penthouse, beach chairs (depending of the season), barbecur (depending of the season). All equipments and materials are perfectly well-working. Situation : quiet place in the countryside, at about 2 kilometres to the shops (restaurant, post-office, backerie/pastry shop, greengrocer's, tobacco shop, garage, secondhand trade, hairdresser, etc.) at 10 mn of the biggest european estuary and his beatches with fine sand, at 23 km more or less of Royan (SNCF = train) and of Pons (Motorway A10), at 1 hour more or less of La Rochelle. Activities accessible on site and in a ray of 30 minutes. For the majority, one hour more or less of the islands and La Rochelle, tourist home at 3 km more or less.
Full board
The foods of quality are furnished in quantity and variety sufficient by Celivacances from the breakfast to the dinner. The lunch and the dinner are realized by a chief cook. Once the meals cooked, they will be then ready to be heat up or eat immediately cold for some starters or some desserts. In the framework of the original and convivial concept, of Celivacances the reheating of the meals will be executed by the flatmates themselves like for their own service, their side table and the cleaning of the dishes, being precised that they have to do it a dish washer available. You have also in the full board, the supply of an “aperitif” the evening of your arriving, then all the breakfast and the lunch and the dinner of the stays ; the last supply is the last breakfast of the last day of the stays. The additional or substitution meals as you please (restaurant, ice-cream in town or other) stay in charge of the tenants : no refund of meal will be done. A wine from Bordeaux AOC could be furnished for tasting between tenants, during some staies. All demand of complement will give an increase of the price charged for the person who did the demand at the end of the stay. Some stays could be proposed in hilf-board or without board ; the tenants will realize then, in autonomy, their meals and will furnished themselves in foods ; the half-board include the dinners.
Arriving - departure - transport
Each customer will assure his own arriving and departure transport on site or in the train station of Royan. Celivacances proposes however to seek and take their customers, in the framework of a carpool, in the train station of Royan, at a common schedule to everyone.(between 6.30pm and 7.30pm for the arriving, and at 11.30am for the departure : hour of handing in the train station). Celivacances gives also for free and on simple demand, a map for the motorised customers. The arrivings on site will be done from 7.45pm to 11.00pm and the departure will take place between 9.30am and 11.30am. To respect the conviviality of the first evening, of his organization and of the well-welcome that we would like to reserv to all the participants, if the flatemate is not present during the hours foretold the first day, the entrance on site will be done the next day from 9.30am, without be able to participate to the first night. For the people that want to propose or participate to the carpool to come, leave and during all the stay, Celivacances proposes to do the connection for free between the applicant and the carrier by e-mail or phone ; all the charges of the journeys will be the responsabilities of the participants. This way of locomotion suggests that the people of the vehicle divide between the m the inerente feesof this transport and that Celivacances can give the coordinate to different people interested to this mode of transport. Celivacances would be not responsible in anything in the organization, the costs distribution, etc. related to the carpool. Celivacances unburds of all responsabilities concerning all the transports of his customers, as much for the arriving and the departure as for during the stay.
Activities
The activities “E” are realised by autonomy between single people, one the forward planning realised between them, with the help of Celivacances. The Company organizes as well, reserve and pay the additional activities on behalf of the customer, in functions of the stay reserved. Celivacances comes also with the customer where the additional activities take place. The number and the kind of activities proposed are in function of the theme of the stay selected and of the places available. To participate to the activities, the customer will have to command to Celivacances in definitive way at the latest during the arriving : this subscription worths for the reservation and credit note for this one. The Company is not responsible if the activities announced are totally cancelled or partially (eg. Plane, etc.) ; in fact, for safety reasons and/or for the practical comfort of the activities: these one could be cancelled (eg. Bad climatic conditions, technical problem, forbidding of flying, in case of force majeur, etc.). The choice and the activities take place in functions of the number of places available or minimal and the seasons. In case of cancellation of an activity by Celivacances, Celivacances will try hard to propose anther one, in substitution or will refund the customer. The activities are take in charge by the insurance of the service providers, except if the activities carry contrary annotation on the presentation card of the activity, on the board of the activities, posted in the Reception, like the bowling evening, the discovery of the islands, etc. for which each group/participant will self-manage, without the fact that the responsibility of Celivacances will have to be blamed or accused, like for the activities (E); to realise in autonomy (eg. Badminton, petanque, walk by foot, visit of distillery. The children are in the entire responsibility of the parent during all the single-parent stays, even during the activities. Each participant will make sure himself and in advance that he hasn't any medical contraindication to practice the activities selected. Celivacances gives also for free some local touristic documentation and information. Celivacances will propose the transport of the people no motorised, in the rule of the carpool (with a participation to the charges), to the places that dispense additional activities, in the limit of the places available of the vehicle and will propose the rental of a GPS. The organization of the carpool, to the places where the dispense of the activities that take place out of the structure is solicited close to the participants for economic (with sharing of the charges), ecologic and conviviality reasons. Celivacances gives for free the coordinates of the rent companies for car, on simple demand.
Use of the accommodation
The participants share the house-loft. The house-loft is selected according to the number of participants of same age bracket; each house can accommodate people of different age bracket from a holiday to another and each house can accommodate people of different age bracket than the others; it is possible to meet people from the other houses-lofts. Celivacances attributes the bedrooms; the availability of private bedrooms varies according to the number of places that are available 7 days before the beginning of the stay and /or for payment of a 35 euros extra/ night. Celivacances has the right to refuse the guests at their arrival and during the stay in case of no conformity with what is specified in the booking contract (single, age, man/woman, carpool, etc...) and/or any disturbing behaviour for the other holiday-makers,(disturbing the other participants and/or the staff, damages, intolerance, agressivity, etc...). Celivacances in that case has the right to cancel a participant's hiring contract without any notice, indemnity or repayment. Celivacances provides for free a kitty for possible common buyings. Hygiene products and cleaning materials (washing liquid, sponges, dishwasher product, toilet paper, soaps, kitchen clothes,) are provided for free by Celivacances in a sufficient quantity for the stay; any request for more products will be invoiced to the requesters. In case of any damages, the client will be responsible and will be forced at the end of the holiday to repay at the unused price. In Celivacances, as a friendly and original concept, daily cleaning is done by the roommates and, as mentioned before, cleaning products are provided by Celivacances. The day they leave, they must let the place clean and tidy. Celivacances does its best to have an equal number of men and women participants at every stay but does not guarantee any result. Celivacances cannot be responsible for any disparity between men and women and consequently for the client's non- satisfaction for such reason. Age brackets are also concerned: Celivacances advices its clients according to their desire and the age of the roommates. Celivacances cannot be responsible for any age or sex disparity. Third parties cannot be accommodated without Celivacances' agreement. In Celivacances' original concept, the accommodation includes furniture but bed linen (90x190 or 140x190) and bathroom linen are not provided; in any case if the client forgets to bring them, Celivacances suggests you to hire a complete bed kit for 20 euros and 5 euros for a complete bathroom kit. Sleeping on the drawsheets is strictly forbidden.
Pets
In order to respect the other participants (allergies, nuisances, etc...) pets are strictly forbidden in the houses. Any pet's presence, despite the manager's disagreement, will immediately lead to a contract breach without repayment or compensation. In order not to penalize pets' owners, Celivacances can provide you a dog hotel's address and phone number. This dog hotel is totally independent and located at a few kilometers from Celivacances. Celivacances cannot be responsible for this kind of custody.
Exceptional cases
The number of participants' insufficiency that jeopardizes Celivacances'aim ( dating new people) can lead Celivacances to the cancellation of the stay, only in a seven day minimum warning delay, before the beginning of the stay. Celivacances will then suggest different substitution solutions, according to tariffs into effect, or total repayment in a period of thirty days. Celivacances cannot be responsible for any participant's cancellation before the warning period, leading to an inferior number of participants expected, preventing the cancellation of the stay. No compensation will be given. Any stay cut short, any service provided which is not used by the client cannot lead to repayment. Celivacances does not assume in any case the responsibility for injuiries indirectly undergone by the client as a moral injury linked to the client's non statisfaction. Celivacances cannot be responsible when the contract's non execution or bad execution is imputable to the client, or to the unpredictable and insuperable fact of a stranger third party to provide the services mentioned in the contract, or in case of absolute necessity. Explicitly, are considered cases of absolute necessity or fortuitous, in addition to the ones usually considered as such by the French courts' jurisprudence, total and partial strikes, in or out the company, bad weather, public or supplying transports' freezing for any kind of reason, earthquake, storm, inundation, water damages, governmental or legal restrictions, legal or regular modification of trade terms. Celivacances cannot be responsible for any case of damaging, thief, luggage lost, personal effects, buyings and other goods owned by the client. Free depositing in a safe with a stocklist and taking back signed by the parts is possible by request, the day of arrival (keys, jewels, important papers), and taken back at the end of the holiday.
Payment
Each flatmate, booking his stay, acknowledge the terms of sale. The information mentionned on the website and other communication support may be modified. All prices are all taxes included, but no the additional activities, personal expenses during the activities (shopping, casino, etc…). Celivacances reserve the right to modify its prices, schedules and programs during the year. However, every confirmed contract (payed) before the increase/decrease of the price, can't be modified. The pre-booking will be considered weigh at the receipt of the contrat (filled out and every page signed) by Celivacances after the stay and with an advance fee of 25% of the stay's price. This booking will be definitive after the collection of this amount by Celivacances. The balance of the stay has to be paid at least 7 days before the beginning of the stay. In the event of an impaid amount to Celivacances after time, after and during the stay, the stay is considered as cancelled by the customer, without necessary recall from Celivacances. No idemnity or reimbursement will be done. Sometimes, Celivacances offers preferential tariff. These offers allow Celivacances to do everything to create as datings as possible between the single customers during the stay. The classic price could be applied anytime and we won't reimburse the difference between both prices. Each discount voucher/promotional credit can't be reimbursed. The discount vouchers are valuables during 12 months. To avoid any kind of unpayed cheque, all payments are complete in place (additional activity, souvenirs…) and with cash money or credit-card.
Cancellations and refunds
If you cancel your booking, whatever happen, the advance fee will be conserved by Celivacances:
100% for any cancellation between 0 and 21 days before the beginning of the stay,
66% for any cancellation between 22 and 30 days before the beginning of the stay,
33% for any cancellation between 31 and 50 days before the beginning of the stay,
no recoup money for any cancellation after at least 51 days before the beginning of the saty.
In every case, 20€ of administrative charges have to be paid. V0408